BUSINESS PROCESS MANAGEMENT
Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.
The goal of this effort is to find the definition that closely represents the concept that most people (including both experts and otherwise) have for the term BPM. The goal was not offer judgment on different BPM methods, technologies or products, many of which are discussed on this site. This definition is by design short and concise, yet definitive and complete.
